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Returns & Exchanges
If your purchase isn't quite right, we offer returns and exchanges on unworn items in their original packaging within 30 days of delivery.
1
Initiate Return
Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.
2
Pack Your Items
Place the unworn items back in their original Poppy Barley box and secure them inside a shipping mailer.
3
Label and Drop Off
Print the prepaid shipping label provided via the portal and drop the package at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing